GDPR Compliance

Effective Date: 20/09/2024

At Top Repair Car, we are committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR), which applies to all users from the European Economic Area (EEA). This page explains how we collect, use, and protect your data under GDPR.

What is GDPR?

The General Data Protection Regulation (GDPR) is a European Union regulation that strengthens data protection and privacy rights for individuals in the EEA. Under GDPR, organizations must ensure transparency about how they handle personal data, give individuals control over their data, and protect the data from misuse.

Data Controller

For the purposes of GDPR, Top Repair Car is the “data controller,” which means we determine the purposes and means of processing your personal data. If you have any questions regarding your personal data or how we use it, you can contact us at [email protected].

Personal Data We Collect

We collect personal data when you use our website, subscribe to our newsletter, or interact with our services. The personal data we may collect includes:

  • Email Address: If you sign up for our newsletter or contact us.
  • Name: If you provide it while contacting us or commenting on posts.
  • IP Address and Browser Information: Automatically collected for analytics and security purposes.

Legal Basis for Processing Personal Data

We process your personal data based on one or more of the following legal grounds:

  1. Consent: When you provide explicit consent, such as by subscribing to our newsletter.
  2. Legitimate Interests: To improve our services, monitor website performance, and secure our Site.
  3. Contractual Necessity: When we need to provide services or respond to your requests.
  4. Compliance with Legal Obligations: If required to comply with laws or legal processes.

How We Use Your Personal Data

We use your personal data for the following purposes:

  • To Provide Services: Responding to inquiries, providing content, and sending newsletters.
  • Analytics and Site Improvement: Analyzing how users interact with our Site to improve user experience.
  • Marketing: Sending you promotional content if you have opted in.
  • Security: Ensuring our Site is safe and secure for all users.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. If you unsubscribe from our newsletter or request data deletion, we will delete your data promptly unless retention is legally required.

Your GDPR Rights

As a resident of the EEA, you have the following rights under GDPR:

  1. Right to Access: You have the right to request access to the personal data we hold about you.
  2. Right to Rectification: If your personal data is inaccurate or incomplete, you can request correction.
  3. Right to Erasure: You can request that we delete your personal data (“right to be forgotten”).
  4. Right to Restrict Processing: You can request that we restrict the processing of your personal data.
  5. Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
  6. Right to Object: You have the right to object to our processing of your personal data, including for direct marketing purposes.
  7. Right to Withdraw Consent: If you have provided consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

Data Transfers Outside the EEA

We may transfer your personal data to service providers located outside the EEA. In such cases, we ensure that appropriate safeguards are in place, such as the use of Standard Contractual Clauses or transferring to countries with adequate data protection laws, to ensure your data is protected.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings. For more information, please see our Privacy Policy.

Changes to This GDPR Policy

We may update this GDPR Compliance page from time to time to reflect changes in our data practices or legal requirements. We encourage you to review this page periodically.

Contact Us

If you have any questions about this GDPR Compliance page or your personal data, please contact us at [email protected].